Privacy Policy

TerraBrain (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us through our platform, and associated services.

1. Information We Collect

We may collect the following types of information:
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• Personal Information: When you create an account, subscribe to a plan, or contact us, we may collect information such as your name, email address, billing address, payment details, and company name.
• Usage Data: Information about how you use our platform, including IP address, browser type, operating system, pages visited, and time spent on the site.
• Cookies: Small data files stored on your device to enhance your browsing experience and gather analytics about your interaction with our platform.

2. How We Use Your Information

We use the information collected for the following purposes:
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• To provide and maintain our services.
• To process payments and manage subscriptions.
• To communicate with you about your account, updates, and promotional offers (if you’ve opted in).
• To improve our platform, troubleshoot issues, and analyze usage trends.
• To comply with legal obligations and prevent fraud or unauthorized activity.

3. How We Protect Your Information

We employ industry-standard security measures to safeguard your personal information, including encryption, firewalls, and secure server technology. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with:
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• Service Providers: Third-party vendors who assist with payment processing, analytics, and hosting services, strictly for the purpose of providing our services.
• Legal Authorities: When required to comply with legal obligations, enforce our terms, or protect our rights.


5. Your Choices and Rights

You have the following rights regarding your personal information:
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• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to legal and contractual restrictions.
• Opt-Out: Unsubscribe from promotional communications at any time by following the opt-out link in our emails.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Cookies and Tracking TechnologiesYou can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of the platform.

8. Children’s PrivacyOur platform is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. The updated policy will be posted on our website, and the “Effective Date” will be revised accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at: TerraBrain